Peer Benchmarking Groups

Even if you’ve never heard of peer benchmarking groups before you picked up this book, you know more about it than you think. You’ve already heard phrases related to the basic concept—two heads are better than one, let’s put our heads together, don’t reinvent the wheel, etc. Those are general phrases that apply to all…

Bad Web Reviews Can Be Expensive!

May 2011 The number of visitors to consumer review sites is growing and growing fast. A quick look at Compete.com reveals that Yelp.com’s traffic grew 61.55% to 12 million visitors per month over the last year. Urban spoon, a review site for restaurants, has grown 58.82% in12 months to reach 2,797,932 unique visitors a month.…